Privacy Policy

1. Introduction

Dial4Connect ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp Business messaging platform.

2. Information We Collect

We collect information that you provide directly to us:

• Account information (name, email, phone number)
• Business information (company name, WhatsApp Business account details)
• Contact lists and customer data you upload
• Message content sent through our platform
• Payment information (processed securely through Razorpay)

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our messaging services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to comments and questions
• Analyze usage patterns to improve our service

4. WhatsApp Data

Messages sent through our platform are processed via WhatsApp Business API by Meta Platforms, Inc. We store message history to provide our inbox and CRM features. Message data is encrypted in transit and at rest.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Meta Platforms (for WhatsApp API functionality)
• Razorpay (for payment processing)
• Service providers who assist in our operations

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data by contacting us.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

9. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information to improve your experience.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at skystripinfo@gmail.com